Did you know that a couple of stuffed mickey dolls don't really make up for much in my book?
Disney Cruise Line not only put my kid at risk, they actually think they don't have to do anything more than say an insincere "sorry" and throw a couple of stuffed toys at my kids, and all will be okay.......INSANITY.
Disney never offered any kind of resolution. They DID NOT ASK ME ONCE how we could work together to make this wrong into a right. They assumed I was after money. Boy, were they completely off base. However, no one asked me what they could do to make it right, they just kept thanking me for my feedback - instead of offering a way to bring some kind of resolution. Disney Cruise Line FAILED at keeping my daughter safe, and at customer/guest relations. Our story is being shared, so that others can be vigilant if they decide to take the Magic.
Disney Cruise Line's Magic Boat out of New York.......we were excited for over a year to go on this family adventure, only to be disappointed in less than one day.